Responsible Gaming Guidelines
cv988 believes entertainment should always be controlled and enjoyable — we are always here to protect you.
Our Responsibility
Gaming is for entertainment, not addiction
When online gaming is enjoyed the right way, it is a great way to spend your leisure time. At cv988, we want you to always play in a safe and controlled environment. Our platform offers several easy tools to set your own gaming limits, so you can always stay within your budget and time.
Gaming should never be seen as a source of income. It is purely a form of entertainment. Betting to solve financial problems or to recover losses is never effective. cv988 always cautions — if gaming starts to affect your daily life, taking a break is the wise thing to do.
As part of our responsible gaming policy, we only allow players aged 21 years or older to open an account and play.
cv988 is for adult players only. Keeping minors protected from gaming is our priority.
Protection Tools
Stay in control
Deposit Limit
At cv988, you can set daily, weekly, or monthly deposit limits. Once a limit is set, it cannot be increased before the specified period ends, but it can be reduced at any time. This is the simplest way to keep your budget safe.
Time-Out Break
If you feel you need a short break, you can take a time-out from 24 hours up to 30 days. During this period, your account will be temporarily suspended and no gaming activity will be possible.
Self-Exclusion
If you need a long-term break, cv988 offers a self-exclusion option. Once you self-exclude, it is not possible to reactivate your account before the set period ends.
Time Limit
Set a daily session time limit to avoid playing for too long in one go. Once the set time is up, the platform will automatically log you out.
24/7 Support
If you have any concerns about your gaming, the cv988 support team is available 24 hours a day, 7 days a week via live chat and email in both Bengali and English. Do not face any issue alone — reach out to us.
Gaming History
You can view a detailed history of your deposits, withdrawals, and gaming activity at any time from your account. This helps you analyse your habits and stay within your limits.
Warning Signs
Recognise the signs of a problem
Be careful if you notice these signs
- Betting more to chase losses
- Hiding your gaming from family or friends
- Skipping sleep, work, or studies to keep playing
- Feeling unable to stop playing
- Betting with money meant for essential expenses
- Feeling restless or angry when you cannot play
- Planning to stop after a big win, but being unable to stop
If any of the above signs apply to you, contact cv988 right away or use the time-out or self-exclusion option.
Self-Assessment
Ask yourself honestly
Think honestly about each of the following. If your answer is "yes" to more than one, it is better to seek expert help.
If your answer is "yes", contact us via live chat or email: [email protected]
Step by Step
Set your limits right now
Log In to Your Account
Go to the cv988 login page, sign in to your account, and open Account Settings.
Go to the Responsible Gaming section
Inside Settings, find the "Responsible Gaming" option.
Choose the limit you prefer
Select whichever you need — deposit limit, time limit, time-out, or self-exclusion.
Confirm the change
After setting your limit, a confirmation message will appear. From that point, it will take effect automatically.
Contact us if you need help
If you have trouble with any step, contact us via live chat or at [email protected] — we will help you in Bengali.
Financial Safety
Stay within your budget
The minimum deposit at cv988 is just ৳200 — this is intentionally kept low so players can start with a small amount. We never encourage large deposits.
Healthy Gaming Habits
- Only bet what you can afford to lose
- Do not treat gaming as a source of income
- Take regular breaks and spend time with family
- Never try to chase your losses
- Set your monthly gaming budget in advance
- Do not play when you are angry or under stress
The minimum withdrawal limit at cv988 is ৳1,000. Withdrawal requests are usually completed within just 5–30 minutes. Fast deposits and withdrawals are available via bKash, Nagad, Rocket, and bank transfer.
Protection of Minors
Protect children and teenagers
cv988 firmly believes that minors should not use any gaming platform. The platform is strictly for individuals aged 21 years or older. Age is verified during account registration, and an identity verification process is followed in cases of doubt.
If there are children or teenagers in your home, use parental control software on your device. Never share your login details with anyone, and always log out after playing.
Keep your family safe
- Keep your password private
- Keep parental controls enabled on your device
- Do not play in front of children
More Information
Learn and stay aware
Responsible gaming is not just about following rules — it is a mindset. cv988 wants every player to make their own decisions consciously and freely. Gaming should never affect the other important parts of life.
Always read the terms and conditions before claiming a bonus. cv988's welcome bonus offers a 100% bonus on your first deposit up to ৳5,000. The bonus carries a 20x wagering requirement — meaning if you receive a ৳1,000 bonus, you must wager ৳20,000 before withdrawing. This condition applies to the bonus only, not the deposit.
A bonus should never be a reason to bet more than you need to. If a bonus offer is causing you to spend more than usual, it is better not to claim it.
Contact Us
Reach out to get help
cv988 Support Team
Our specialist team is always ready to help with any responsible gaming matter. You will be assisted without any judgement or criticism.
- Live Chat: 24/7 instant support
- Email: [email protected]
- Support is available in both Bengali and English
If you want to self-exclude or close your account, let us know directly via live chat or email — we will act quickly.
Enjoy cv988 safely
Set your limits and play responsibly. Entertainment is most enjoyable when it is in control.
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